RETL 425 - Customer Experience Management
Class Session: Tuesday, August 19, 2025 - Wednesday, October 08, 2025
Credit: 3 semester hours of credit
Instructor: Jiyeon Kim
Term: Fall 2025
Course Description
Study of customer trends and experience management.Prerequisite: C or better in RETL 265.FS: 06/05/2019.CL: 2020.
College |
HM - College Hosp Retail Sport Mgmt |
Level |
Undergraduate |
Section |
J10 |
Instructional Method |
DWEB 100 Pct Web Asynchronous |
CRN |
24749 |
Restrictions |
CAMPUSICOL - USC Columbia CLASSIJR - Junior CLASSISR - Senior FOSALLI910A - Interdisciplinary Studies FOSALLI935A - Services Management FOSALLI940A - Retailing |
Information is accurate as of July 24, 2025 (Subject to change)
Special Fee Notification
Students may be required to be proctored during online test completion. If students are unable to attend test proctoring sessions in person at the Distributed Learning office, additional fees may apply for online test proctoring if the course requires online testing.